ASK ALL When education materials are developed, which (if any) of the following are important to you? SINGLE RESPONSE Randomise rows Very important Somewhat important Not important Don’t know 1 Materials / channels are culturally appropriate 1 2 3 4 2 Simple or plain English 1 2 3 4 3 Materials in languages other than English 1 2 3 4 4 Interpreter in face-to-face meetings 1 2 3 4 5 Having access to information via various mediums (phone, computer etc.) 1 2 3 4 6 Having easy access to an expert for further information 1 2 3 4 7 It is easy to share the information with others 1 2 3 4 8 Being from or endorsed by a trusted source 1 2 3 4 9 Accessible formats 1 2 3 4 10 Respecting diversity 1 2 3 4 11 Designed in consultation with the community 1 2 3 4 12 Information that is standardised across the entire country 1 2 3 4 13 All the information you need is in a single location 1 2 3 4 14 Regular reminders (e.g. annual email to review FEPOA, refresh knowledge) 1 2 3 4 ASK ‘PRINCIPALS’ AND ‘DECISION-MAKERS’ Other than the general public, who do you think might benefit from more information or education on FEPOAs? Please select all that apply. MULTIPLE RESPONSE, RANDOMISE Aged care staff..................................................................................................................1 Community carers...........................................................................................................2 Community & peak organisations.............................................................................3 Legal professionals........................................................................................................ 4 Banks and superannuation companies...................................................................5 FEPOA witnesses.............................................................................................................6 Medical professionals.....................................................................................................7 Community / religious leaders...................................................................................8 Financial professionals (e.g. financial advisors, accountants).......................9 Other (please specify).................................................................................................10 None of the above.......................................................................................................... 11 Chapter : 9 Exclusive Appendices 89

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