ASK ’PRINCIPALS’ Experiences with FEPOAs can be positive and / or negative. Please tell us about your experiences with your FEPOA and appointed decision-maker(s), including if you have considered, or actually cancelled or revoked one. Please describe your experiences in as much detail as you can, including descriptions of the good and the bad, how you felt and acted. OPEN ENDED RECOMMENDATIONS AND SUGGESTIONS FOR IMPROVING EPOA AWARENESS AND EDUCATION Thanks for your responses so far. The following questions relate to information and education around FEPOAs. ASK ‘PRINCIPALS’ AND ‘DECISION-MAKERS’ We would like to understand what information and education you received prior to, at the point of, and after entering into a FEPOA. Below is a list of information you may (or may not) have received, please tell us if you have received this information and when. Please select all that apply for each row. MULTIPLE RESPONSE PER ROW Randomise rows Received before entering a FEPOA Received at point of entering a FEPOA Received after entering a FEPOA Never received this information 1 Information on the rights of the principal 1 2 3 4 2 Information on the rights and responsibilities of an appointed decision-maker 1 2 3 4 3 Advice on who to have as an appointed decision-maker [Ask principal only] 1 2 3 4 4 Information about the potential risks of a FEPOA 1 2 3 4 5 Information about the process of arranging a FEPOA 1 2 3 4 6 Information on how to seek help if you have issues after setting up a FEPOA 1 2 3 4 7 Information on how to cancel or revoke a FEPOA 1 2 3 4 8 Information on how to resolve conflict arising from a FEPOA 1 2 3 4 9 Information on how to report abuse or misuse of an FEPOA 1 2 3 4 Chapter : 9 Appendices 85