(b) When this information was received The data revealed that information was more likely to be received before the FEPOA agreement was entered into, compared to at the point of signing or after the agreement was made. Q55 Figure 21 – When this information was received Received before entering a FEPOA Received when entering a FEPOA Received after entering a FEPOA 48% 48% 44% 42% 31% 27% 9% Information about the process of arranging a FEPOA 38% 31% 33% 31% 26% 26% 25% 29% 25% 12% 24% 11% 11% Information on Information on Advice on who Information Information on Information on the rights and the rights of the to have as an about the how to seek how to cancel responsibilities principal appointed potential risks help if you have or revoke a of an appointed decision-maker* of a FEPOA issues after FEPOA decision-maker setting up a FEPOA Information on how to resolve conflict arising from a FEPOA 11% 10% 10% 9% Q.55. Please tell us if you have received this information and when. Please select all that apply for each row. Base: All principals and decision-makers n=1,059. * Statement only asked to principals (c) Who provided the information Of the principals and appointed decision-makers who had received information, most (59%) had received it from a legal professional. Principals were more likely than appointed decision-makers to receive information from the person who witnessed the FEPOA. Q56 Figure 22 – Who provided the information A legal professional 59% Friends or family members 20% The internet 18% A financial professional 16% A healthcare professional 12% From the person who acted as your Witness 10% The appointed decision-maker(s) (prospective or actual) In a training course 8% 6% Other 3% Not sure 4% Q.56. From whom did you receive this information? Please select all that apply. Base: Principals and decision-makers who had received information about FEPOAs n=880 34 Empowering futures: A national survey on the understanding and use of financial enduring powers of attorney