Detailed insights: What information did principals and appointed
decision-makers receive?
(a) Information received by principals and appointed decision-makers
Principals and appointed decision-makers were most likely to have received information at
some point about the process of arranging an FEPOA (77%), the rights and responsibilities of an
appointed decision-maker (76%) or information on the rights of the principal (75%). However, this
means that a quarter of principals and appointed decision-makers never received this information.
The data showed that principals and appointed decision-makers were the least likely to have
received information on how to seek help if they had issues after setting up an FEPOA (36% never
received this information), how to cancel or revoke an FEPOA (37%) or how to resolve conflict
arising from an FEPOA (42%).
Appointed decision-makers were more likely than principals to have never received information
about most aspects of the FEPOA, including information on:
• the process of arranging an FEPOA (31% of appointed decision-makers)
• the rights and responsibilities of an appointed decision-maker (28%)
• the rights of the principal (30%)
• the potential risks of an FEPOA (44%)
• how to cancel or revoke an FEPOA (44%)
• how to resolve conflict arising from an FEPOA (48%).
Generally speaking, those who had never received information were more likely to be:
• people aged over 65 years or older
• people with lower income
• people with lower education levels.
Q55
Figure 20 – Information received by principals and appointed decision-makers
Received at some point (NET)
77%
76%
23%
Information
about the
process of
arranging a
FEPOA
Never received
75%
24%
75%
25%
65%
25%
64%
35%
63%
36%
58%
42%
37%
Information on Information on Advice on who Information Information on Information on
the rights and the rights of the to have as an
about the
how to seek
how to cancel
responsibilities
principal
appointed potential risks of help if you have or revoke a
of an appointed
decision-maker*
a FEPOA
issues after
FEPOA
decision-maker
setting up a
FEPOA
Information on
how to resolve
conflict arising
from a FEPOA
Q.55. Please tell us if you have received this information and when. Please select all that apply for each row.
Base: All principals and decision-makers n=1,059. * Statement only asked to principals
Chapter : 6
Education
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