Summary of Output Areas Outcome areas Performance measures The Commission’s outputs are determined by its statutory functions. The Commission categorises its outputs as: 1 education, promotion and advocacy − ensuring human rights protections are put into practice by undertaking human rights education; coordinating community development programmes; and disseminating information and tools to encourage advocacy and good practice 2 monitoring and reporting − incorporating international human rights standards in New Zealand law, policy and decision-making by providing advice, guidance, information and analysis to the Government; international human rights treaty bodies; and civil society 3 enquiries and complaints, and legal interventions − providing a disputes resolution service that is efficient, informal and costeffective; and an information and referral service for enquirers on human rights matters and providing legal representation under the Human Rights Act 1993 and bringing proceedings under the Privacy Act 1993. Each output is linked to one or more of the following outcome areas for 2013–14: 1 work and education: eliminating barriers so all people in Aotearoa New Zealand have access to decent and productive work and quality education 2 housing, health and community: promoting inclusion and participation by improving access to healthy housing, the highest attainable level of health and wellbeing, and accessibility consistent with the Convention on the Rights of Persons with Disabilities 3 violence and abuse: promoting steps which enable the people in Aotearoa New Zealand to be free from violence and abuse 4 human rights mainstreaming: ensuring human rights standards are fully reflected in law, policy and practice. To measure our performance, the Commission set quantity and quality measures for each of the key activities outlined in our Statement of Intent for 2013−14. The quality measures that relate to monitoring, providing advice and the production of case studies, reports and resources are: 1 Annual Report 2014 participation: where appropriate, the views of affected parties are considered and ways to have their views communicated are incorporated into the advice or guidance 43

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