private companies.245
surveillance.248
New Zealand businesses also have responsibilities
under the OECD Guidelines on the Protection of
Privacy and Trans border Flows of Information.
They key principles under these Guidelines are
set out in Part I. They play a major role in guiding
governments and businesses in their efforts to
protect privacy and personal data, and regulate
transborder data flows.
In light of such risks, the UN General Assembly
and UN Human Rights Council resolutions on the
right to privacy in the digital age has called for
Governments to:
In New Zealand, the Data Futures Partnership
(DFP), an independent group funded by the
Government, was set up to identify challenges
in the data-use system and to develop guidelines
for public and private organisations. The purpose
of the guidelines was to encourage organisations
to utilise a “social licence” approach to data
use. According to the DFP “the Guidelines focus
on eight key questions that organisations can
answer to explain how they collect and use data,
to better build trust with clients and the wider
community. The DFP explains:
When people trust that their data will be used
as they have agreed, and accept that enough
value will be created, they are likely to be more
comfortable with its use. This acceptance is
referred to as a social licence.246
• Refrain from requiring business enterprises
to take steps that interfere with the right to
privacy in an arbitrary or unlawful way;
• Consider appropriate measures that
would enable business enterprises to
adopt adequate voluntary transparency
measures with regard to requests by State
authorities for access to private user data
and information;
• Develop or maintain legislation, preventive
measures and remedies addressing harm
from the sale or multiple resale or other
corporate sharing of personal data without
the individual’s free, explicit and informed
consent.”
• Respect human rights in accordance with
the UN Guiding Principles on Business and
Human Rights; and
• Inform users of the collection, use, sharing
and retention of data about them.249
Businesses in New Zealand also have legal
human rights obligations and human rights
responsibilities in the context of surveillance
and interception, particularly if they are
required to supply data or user information to
the government in response to a request that
contravenes the right to privacy. Furthermore,
businesses may be at risk of being complicit
in human rights abuses if they provide mass
surveillance technology or equipment to States
without adequate safeguards in place.247 The UN
Special Rapporteurs for freedom of expression
and counter-terrorism, and the OHCHR have
raised concerns about the increasing reliance by
States on the private sector to facilitate digital
245 International reports have found that the public is concerned about
the use of personal data by private companies as much as they are government agencies. See Independent Surveillance Review: A Democratic
License to Operate, Report of the Independent Surveillance Review,
Royal United Services Institute for Defence and Security Studies (July
2015) p 35, para 2.24, p 44, para 2.53 https://www.rusi.org/downloads/
assets/ISR-Report-press.pdf
246 http://datafutures.co.nz/our-work-2/talking-to-new-zealanders/
247 See OHCHR Report, The Right to Privacy in the Digital Age, para 43
248 Report of SR on countering terrorism, Ben Emmerson (23 September 2014) paras 43, 57; Report SR on freedom of expression (30 March
2017).
249 General Assembly Resolution on the Right to Privacy in the Digital
Age, A/RES/71/199 (19 December 2016); Resolution 34/7
47