Part II National human rights institutions’ domestic activities and functions The website of the Defensoría del Pueblo de Perú is available in both Spanish and an indigenous language (Quechua). Some awareness raising materials are also available in indigenous languages.166 See Chapter 7 for a more detailed discussion of promotional strategies for NHRIs.166167 1.3. ACCESSIBILITY NHRIs must also be physically accessible to their constituencies. Indigenous peoples often live in geographically isolated locations and the physical inaccessibility of NHRIs can pose significant challenges. The Kenya National Commission on Human Rights has two regional offices located in marginalized areas of the country and both have a significant population of indigenous peoples. The Commission plans to establish more regional offices.167 It is not uncommon for NHRIs to have one office located in the country’s capital city or another central location with a large population. Funding constraints might make this situation an unavoidable reality. Nevertheless, it is important that NHRIs do not unintentionally exclude people living in remote locations. Potential avenues to extend the reach of NHRIs include: • Geographical decentralization • Deployment of field officers • Creation of “consultation hubs” • Engagement with indigenous peoples’ organizations, peak bodies and representative bodies • Creative use of technology, including the internet and social networking media • Road shows in rural areas. It is particularly important that the ability of NHRIs to receive and adequately investigate complaints of human rights violations is not hindered by their geographic location. Where necessary, NHRIs can develop alternative procedures that facilitate effective investigation and resolution of complaints without the need for individuals to personally attend the NHRI’s office.168 166 Response to OHCHR questionnaire on possible good practices in addressing the rights of indigenous peoples. 167 Ibid. 168 National Human Rights Institutions: History, Principles, Roles and Responsibilities, pp. 82-83. Chapter 6: Accessibility of NHRIs to indigenous peoples | 47