COMPETENCY PERFORMANCE INDICATORS • • • • • • • manages differing viewpoints by working toward shared human rights outcomes guides participants to appropriate and useful outcomes adapts to changing situations and dynamics encourages, advocates, listens, discusses and enables is innovative and adaptable to a wide range of environments encourages critical thinking and problem solving uses effective and inclusive communication skills • is aware of and effectively manages overt and underlying group dynamics including conflict • is aware of facial expressions, voice and other nonverbal signals • ensures accessibility – language, information, venue, resources 2.7 Facilitate tools and techniques Understands the sequencing of an activity and can effectively facilitate a range of facilitation tools and techniques that: • recognise diverse learning styles • are appropriate for the context • will lead to the achievement of the outcomes 2.8 Promote gender equality Applies a gender lens to the planning, implementation, monitoring and evaluation of the human rights activity4 2.9 Cultural competency Acknowledges the diverse individual, country and regionspecific cultural backgrounds, values, beliefs and identities of participants and their contexts and is able to facilitate an activity accordingly. 2.10 Relationship management Enhances participant engagement and creates positive relationships by: • approaching relationships in a genuine and sincere manner • being attuned to the needs and emotions of themselves and others • supporting participants to set achievable and appropriate goals • acting as a coach/mentor to bring best qualities from participants Monitoring and evaluating an activity / programme 4 Refer the APF Gender Mainstreaming Guidelines for NHRIs available at … 5