HUMAN RIGHTS COMMISSION OF SRI LANKA, Annual Report 2019 human rights. Therefore, the staff of both the head office and regional offices are encouraged and required to benefit from the many training opportunities available, both locally and internationally, to improve their professionalism, efficiency, understanding of challenges, and the ability to utilize their skills to provide assistance to the communities they serve. 7.1.1 Local training opportunities ▪ A residential Training of Trainers workshop was held from 25-27 January 2019 with the objective of enhancing the capacity of the HRCSL staff of both the Head Office and regional offices to develop, manage, and deliver educational and special programmes of the Commission. The training benefited from experienced resource persons who have had extensive exposure as trainers including foreign training. ▪ Phase II of the training programme on Human Rights for the support staff of the Commission was held from 24-25 February 2019. With the objective of creating an active and efficient support service for the operational activities of the HRCSL, the training mainly focused on providing refresher training on concepts of Human Rights for the support staff of the Head Office and Regional Offices. ▪ In recognition of the need to enhance the capacities of the support staff of the Commission, who are integral to the efficient functioning of the institution, another workshop disciplinary procedures and office management was held on 20-21 and 27-28 September 2020 for the support staff of the Commission. ▪ Encouraging peer to peer knowledge-sharing, a successful discussion on the experiences of Ms. Kumudini Vithanage, Mr. A. C. A. Azeez, Mr. A. S. Nilantha and Mr. S. Arun, all HRCSL staff members who attended the APF and CESR Monitoring Economic, Social, and Cultural Rights (ESCR) Workshop held in November 2018 in Nepal was held at the Head Office on 27 March 2019. 98