PREPARING FOR
ENGAGEMENT
According to the 2020 & 2022 MDA
Research Report "Who Gets to Tell
Australian Stories?", non-European
Australians tend to have lower levels
of trust in news sources and are more
concerned about representation. While
many agree that Australia’s cultural
diversity is adequately represented
in news, a significant majority of nonEuropean respondents express a desire
for greater diversity among presenters
and the stories covered.
Additionally, there are differences in trust
levels among non-European respondents,
with a notable proportion choosing to
stop consuming news due to perceived
bias.
1. Assess Community Needs:
Understand how the community
accesses news and identify
key socioeconomic factors and
community leaders.
• How do people obtain their news?
• What socioeconomic factors come
into play for this community?
• Who are the community leaders
and experts? Consider MDA’s Expert
Diversity Directory list as a starting
point and ensure to obtain an array
of perspectives from within the
community you are reporting on or
working within.
2. Set Clear Goals for Engagement:
Define what you hope to achieve
and ensure the timing is right for
meaningful engagement, avoiding last
minute or rushed approaches.
• Who can help tell the story?
• What are the ideal outcomes
for engaging and building
| CHAPTER 05
•
•
relationships with this community?
What timeframe do you have, and
if it is short, is now the appropriate
time to delve into community
engagement which we know takes
time and a lot of care?
Are you creating safe and
accessible ways for the community
to engage with you and the team?
Can you increase resources and go
to the community instead of having
them come to you?
3. Benefit Both Parties:
Plan for a mutually beneficial
relationship, maintaining trust while
respecting professional boundaries.
• Have you planned out how you will
maintain the relationship?
• How will the community benefit?
How will you benefit?
• Have you diversified your voices or
are you hearing from people who
already have a platform?
• How will you gain and maintain
trust while keeping professional
and editorial boundaries?
4. Implement a Talent Care Plan:
Create a robust support system for
talent who have lived experiences of
racism and other intersecting forms
of discrimination. This might include
providing access to mental health
resources, peer support groups, and
regular debriefing sessions.
• Conduct training for reporters on
how to engage sensitively with
individuals who have experienced
discrimination, trauma, and/
or abuse. This training should
cover trauma-informed reporting,
anti-racism, and effective
communication strategies.
• Are you committed to long-term
engagement rather than one-
41