Analysis of performance
Fundamental to all our work are the principles of a
rights-based approach - participation, accountability,
non-discrimination and equality, empowerment and
legality. These principles are central to ensuring
better understanding of, and respect for, human
rights so people and communities take action to
defend human rights in their own context.
The below stories of change are chosen to
demonstrate these in principles in practice, across
different communities and in different contexts, to
meet this outcome.
Supporting Quality Engagement
with Children – ‘Do things with the
information we tell you’
The Supporting Quality Engagement project, funded
by the Department of Social Services and led by the
National Children’s Commissioner, has the broad aim
of elevating the voices of children and young people
to influence policy.
A three-year project, year 1 focused on the National
Strategy to Prevent and Respond to Child Sexual
Abuse 2021-2030 (National Strategy), led by the
National Office for Child Safety (the National Office).
Specifically, consultations explored two key issues:
•
•
how the services and support to which children
and young people turned in tough times could
be improved; and
ideas for content and features for a website and
helpline to assist victims and survivors of child
sexual abuse (to inform Measure 7 under the
National Strategy’s First National Action Plan).
The process of consultations – actively listening to
the thoughts, ideas, opinions and advice of children
and young people – was itself an exercise in rightsrealisation. Children and young people were realising
their right to participate in decisions affecting them,
as per Article 12 of the Convention on the Rights of
the Child. For many, they were realising a right they
had previously not had access to. As participation
is a gateway right, consulting with children and
National Children’s Commissioner Anne Hollonds (C) with Dr
Mike Freelander MP (L) and Zali Steggall, OAM, MP (R) at the
Parliamentary Friends of Child and Adolescent Health and
Mental Health breakfast Sept 2024.
young people – helping them to access the right to
participate – means equipping them with tools with
which to access their other rights.
The team travelled to metropolitan, regional and
remote areas around the country with the National
Children’s Commissioner. The team conducted 35
small group and one-to-one consultations with 232
children and young people, many of whom had
lived experience of abuse. These consultations were
organised with the support of partner organisations,
including NGOs and schools. The process was
designed with safeguarding as a priority, which
resulted in children and young people feeling safe
enough to explore difficult subjects, particularly
the help that victims and survivors of abuse need.
This also meant that the team, through strong
stakeholder relationships, could reach some of the
most vulnerable children – children who would not
usually have opportunities to be heard.
The high level of engagement from children and
young people suggested that young people want to
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