รายงานผลการปฎิบัติงานคณะกรรมการสิทธิมนุษยชนแห่งชาติ ประจ�ำปีงบประมาณ พ.ศ. 2563 037 the national monitoring and evaluating system In such situation, the NHRCT balanced the duty (eMENSCR) to monitor the implementation of to deliver public services such as receiving human the 20-Year National Strategic Plan or other similar rights complaints with social responsibility to contain systems. the pandemic by adhering to the official instructions. The NHRCT had periodically assigned staff members to 5.3 Operation during the situation of the work from home, instructed the Office of the NHRCT to revise and adjust the action plan, to utilize digital Coronavirus 2019 (COVID-19) pandemic In fiscal year 2020, people all around the world technology as a tool to support the implementation were experiencing problems and were impacted of duties and legal powers. On the other hand, from the Coronavirus 2019 (COVID-19) pandemic. the works of the NHRCT also focused on human rights The measures to prevent and control the pandemic situations during the pandemic of Coronavirus 2019 such as the limited number of people in a gathering, (COVID-19), appointing a working group to monitor social distancing measures or the prohibition of the situation, contacting networks to report the human travelling had vast impacts on the NHRCT action plan. rights impacts caused by the pandemic, issuing statements The activities to be undertaken with networks around instructing the government and the general public to the country, and internationally were cancelled, respect human rights while combatting the disease. postponed or virtually conducted. The investigation of the human rights violations must be conducted on-location. The situation also caused delays in preparing the NHRCT reports in terms of gathering information from all parties.