disseminate and create awareness of its roles and functions and provide the
public with an avenue to lodge complaints of human rights infringements.
Other federal and state government agencies were also invited to enable
the public to raise issues related to the government’s delivery system.
CHAPTER 2
A total of 300 people from the target groups attended the programme,
including school principals, teachers, students, and members of the public
residing in Pitas District and the surrounding areas.
SUHAKAM received 35 complaints during the event. Among the issues
raised were citizenship and the related documentation, land rights, the
price of goods, access to clean water and medical facilities.
Based on the interaction between SUHAKAM’s officers and the public, it
would appear the people are more aware of their rights now.
2. RESOLUTION OF COMPLAINTS
Sabah Office received 192 human rights cases and 119 non-human rights
complaints in 2020. We referred the non-human rights complaints to the
agencies concerned. Complaints related to nationality tops the list with
116 complaints, followed by 37 complaints on NCR land. (Refer Table 9).
Table 9: Complaints Received by Sabah Office, 2020
NO.
1.
2.
15
16
17
18
SUBJECT OF COMPLAINT
Right to nationality (Birth Cert./IC/MyKas15/
MyPR16/ Sijil Banci17 /Sijil Burung-Burung18 )
Right to native customary land
NO. OF CASES
116
37
MyKAS (renewed every five years) has been issued since 1990 to people who are born in Malaysia, but
their nationality is not known or cannot be established. It is issued under Rule 5(3)(c) of the National
Registration Regulations 1990.
MyPR is an identity card or personal identification issued to those with permanent resident status.
Sijil Banci is a census certificate issued by Special Task Force (Sabah and Sarawak)/Pasukan Petugas
Khas Persekutuan (PPKP). The function of this census certificate is to regulate the activities of refugees
and to ascertain the number of refugees in Sabah – this certificate is issued merely for monitoring / census
purposes.
Sijil Burung-Burung is a type of ‘Settlement Certificate’ which does not confer any status. It is not a valid
document to indicate valid immigration status and/or status as citizen or otherwise. This certificate is
issued by the Sabah Chief Minister’s Department.
ANNUAL REPORT 2020
69