activities and lessons produced by schoolteachers, within the direct relationship between the teacher and his students, which are uploaded on digital electronic content. 5.12 Within the framework of cooperation between the Ministries of Education and Information Affairs, a daily TV educational channel was launched, to meet the needs of all categories of students, so that these study materials are available to all, especially those who do not have digital devices in their homes, and video lessons were downloaded on YouTube, a service for all categories of students, which they can return to it at any time for study and review. 5.13 As for private schools, they were obligated to provide remote educational services to students, including lessons and applications, and to monitor the results of those applications and tests accurately and objectively, and many of these schools also offered a reduction in tuition fees for the months (April, May, June) 2020, which ranged between (5-10%), in addition to looking into the cases of insolvent parents who are unable to pay those fees as a result of being affected by those exceptional circumstances, by rescheduling the fees and relieving them of the amounts of services that have not been utilized and refunding their amounts to them if they had paid them in advance. 5.14 Public and private higher education institutions also continued to provide their educational services, lectures, applications, and tests for students remotely, as universities’ options varied with regard to the subject of student assessment between the option of remote exams and tests, and postponing final exams to September 2020, and considering the student’s record as an evaluation tool. 5.15 Some of the private universities expressed their willingness to provide discounts, financial facilities or reschedule the payment of due fees according to students’ situation, considering the conditions of parents in proportion to their current circumstances. 5.16 Despite these efforts and the achievements made, the NIHR hopes that the authorities concerned with the right to education, will in the future be prepared for any emergency circumstances or changes, so it can ensure continuing the educational process without interruption, especially with the tremendous development in the field of information technology, artificial intelligence, and social media. All of this serves to ensure the continuity of the state in respecting, promoting, and protecting the right to education in a manner consistent with relevant international and regional standards. 5.17 Being keen to provide the necessary protection for the right to education, the NIHR received (5) related complaints in (2019), in addition to (3) complaints in (2020) whose contents varied in terms of the rights alleged to have been violated. It addressed a number of them through direct communication with the competent Parallel Report of the National Institution for Human Rights in the Kingdom of Bahrain submitted to the Committee on Economic, Social and Cultural Rights (CESCR)@2021 18

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