Executive Summary In keeping with its mandate to promote and protect human rights, all three Groups have pursued their key objectives through new and ongoing activities, while extending outreach to additional target groups or integrating supplementary issues that require attention and intervention. REPORT OF THE EDUCATION AND PUBLIC RELATIONS GROUP In fulfilling its function to educate different target groups, the Education and Promotion Division organised workshops and delivered talks on human rights at tertiary institutions and schools, including those that have entered into Memoranda of Understanding with the Commission. In ensuring that the Convention on the Rights of the Child (CRC) is observed by the relevant authorities – especially in providing the required facilities and quality education – the Commission visited several schools including those for the Orang Asli, and which provide Islamic or vernacular education. It also conducted training for law enforcement agencies including the police, the Prison Department and local authorities, on applying human rights principles in daily duties. To give effect to the Convention on the Rights of Persons with Disabilities (CRPD), the Commission conducted Roundtable Discussions with several local authorities to identify outstanding issues and to discuss practical and manageable solutions. In addition, a National Conference on NonDiscrimination was co-organised with Pusat KOMAS and the Institute of Ethnic Studies of Universiti Kebangsaan Malaysia. In-house training was conducted for the Commission’s staff on various human rights issues, as well as soft skills requirements. The Public Relations Division arranged promotional and publicity activities such as courtesy calls on government agencies and media organisations. It assisted in receiving delegations from national human rights institutions (NHRIs), United Nations (UN) Special Rapporteurs, universities and other organisations. Key activities were a forum on media freedom, road shows and, for the second consecutive year, the Human Rights Awards ceremony. The Division also facilitated media interviews and issued press statements on behalf of the Commission. REPORT OF THE COMPLAINTS, MONITORING AND INQUIRIES GROUP One of the Commission’s main functions is to inquire into complaints on infringement of human rights. The Complaints and Monitoring Division examined issues involving the exercise of police powers, death in police custody, the use of preventive detention laws, the right to peaceful assembly, treatment of detainees, interests of refugees/asylum seekers and children in detention. During the year, the Commission monitored 11 public assemblies and observed a university campus election. As part of its statutory mandate, the Commission visited and monitored 13 detention centres throughout the country. The Inquiries Division was involved in the holding of two Public Inquiries. The Public Inquiry into the incidents before and during the public assembly of 9 July 2011 was concluded in 2012. The 8