NATIONAL HUMAN RIGHTS COMMISSION Chapter 2 HIGHLIGHTS 2.1 The National Human Rights Commission (NHRC) of India was established on 12 October 1993. Its mandate is contained in the Protection of Human Rights Act, 1993 as amended vide the Protection of Human Rights (Amendment) Act, 2006 (PHRA). The constitution of NHRC is in conformity with the Paris Principles that was adopted at the first International Workshop on National Institutions for the Promotion and Protection of Human Rights organized in Paris in October 1991, and endorsed by the General Assembly of the United Nations in Resolution 48/134 of 20 December 1993. The Commission is a symbol of India’s concern for the promotion and protection of human rights. Given below are the highlights of the Commission during the period under report. Web-based Version of Complaint Management System 2.2 The Commission has made efforts to computerize most of its activities relating to handling of complaints. In this process activities/modules such as grouping of proceedings of similar cases, file movement in group, release of proceedings, linking of cases, reply for complaints on same matter etc. have been computerized and added in the web-based version of CMS recently implemented by the Commission. Additional Modules in Software for Despatch Section of Law Division 2.3 The Commission has added few modules in Despatch Software for ordinary post and unregistered letters which are sent by Law Division to various Authorities. This has facilitated in maintaining electronic records as well as quick retrieval of information regarding letters sent. Additional Reports in Real Time Management Information System 2.4 The Commission has also designed and developed various reports in web-based Real Time Management Information System (RTMIS) software which provides information regarding time taken during different stages of case disposal. 4 ANNUAL REPORT 2016-2017