Conditions of expatriate labor in medical quarantine and isolation centers: 34. NIHR would like to mention that a number of infected expatriate laborers commended the services offered to them in the Kingdom, which they do not get in their home countries. On the other hand, NIHR received some complaints from expatriate laborers in the medical quarantine and isolation centers, which was discussed and communicated with responsible authorities in these centers to find effective solutions. For example, one of the expatriate workers reported that he was infected with coronavirus (COVID-19), and was referred to Sitra Center along with 9 others, where some of them claimed their health conditions were inappropriate: no tests were performed for them nor were they given the necessary medication; food was offered after waiting in line for a long time; only a 200 ml water bottle was given with each meal; both the bathrooms and the rooms were not clean and untidy; no one responded to their inquiries about medicine and their request for bed blankets; no water for showering. The complainant appealed to be transferred to another more suitable place where their needs are better met. 35. Immediately, the Head of Committee on Complaints, Monitoring and Follow-up, contacted the concerned authorities to investigate these complaints. As such, 3 liters of water were daily provided to each patient at the Center, in addition to 200 ml water bottle with each meal. Also, it was ensured that hygiene supplies were provided. The expatriate workers staying at the medical isolation and quarantine centers were receiving awareness instructions to abide by the health and procedural measures like lining up to receive meals and water; because of their large number, it took a rather long time till everyone got the supplies. In addition, there were broad differences amongst them in their culture, traditions, and spoken languages which increased the difficulties in communicating with them and making them understand the requirements. The Head of the Committee was informed that the responsible authorities at these centers were working to facilitate procedures and find solutions for their problems. It was clarified that some of the residents at the isolation and quarantine centers, upon checking out when completing their quarantine or isolation time, took their bed blankets, which created temporary shortages till replacements were provided. As to their request to be transferred to other places, NIHR would like to clarify that this is the prerogative of each center’s management, and it cannot interfere in the allocation of facilities, as medical and administrative factors rest on the concerned authorities’ judgment. NIHR Bahrain- Eighth Annual Report 2020 21