How to improve the Aotearoa New Zealand Code of Practice for Online Safety and Harms?
on any content moderation that they engaged in during the relevant period.
The article then sets out, in considerable detail, what those reports shall include, for example:
… meaningful and comprehensible information about the content moderation engaged in at
the providers’ own initiative, including the use of automated tools, the measures taken to
provide training and assistance to persons in charge of content moderation, [and] the
number and type of measures taken that affect the availability, visibility and accessibility of
information ….14
Articles 24 and 42 set out additional transparency reporting obligations “for providers of online
platforms�� (article 24) and “very large online platforms” (article 42).
Articles 15, 24 and 42 are not matched by primary or secondary legislation in Aotearoa New Zealand.
It is important that the National-led government, established in November 2023, revisits the issues
canvassed by DIA’s Safer Online Services and Media Platforms (2023).
We look forward to learning how the government proposes to discharge its responsibility,
arising from national and international human rights law and te Tiriti o Waitangi, to put in
place an effective regulatory framework that protects everyone, and all communities, in
Aotearoa New Zealand from online harms.
9