December 2021 Chapter 4: Enhancing access to justice 5 Timeframe 219 5.1 Framework for termination of complaints 219 5.2 The need for consistency 222 6 Reintroducing an intermediate adjudicative process? 6.1 The case for a middle tier 225 6.2 Pre-Brandy v HREOC 226 6.3 Amending the HREOC structure 228 6.4 Brandy amendments went too far? 229 6.5 Moving to a more effective model 231 6.6 Arbitration 232 7 Reform proposals – Enhancing access to justice 8 225 235 FREE AND EQUAL An Australian Conversation on Human Rights